Flying with Ethiopian Airlines from Nairobi has never been easier — thanks to the partnership with Elisa Travel Agency (ETA), one of Kenya’s most trusted flight booking agents. Whether you’re traveling for business, leisure, or cargo services, Ethiopian Airlines Nairobi Office ensures you have access to affordable, efficient, and world-class air services.
In this comprehensive guide, we’ll explore the Ethiopian Airlines Nairobi Office, contact information, flight routes, cargo services, and the incredible benefits of booking through Elisa Travel Agency (ETA).
1. Overview of Ethiopian Airlines in Nairobi
Ethiopian Airlines, the flag carrier of Ethiopia, operates an extensive network from its hub in Addis Ababa (ADD), connecting Africa to over 120 destinations worldwide.
From Nairobi (NBO), Ethiopian Airlines provides multiple daily flights to Addis Ababa and beyond, making it one of the most preferred airlines for Kenyans traveling across Africa, Asia, Europe, and the Americas.
✈️ Key Highlights
Over 75 years of aviation excellence
Member of the Star Alliance
State-of-the-art aircraft including Boeing 787 Dreamliner and Airbus A350
Competitive fares with premium comfort
2. Ethiopian Airlines Nairobi Office Location and Contacts
For travelers based in Kenya, the Ethiopian Airlines Nairobi Office provides convenient access to all travel-related services — from ticket booking and rebooking to flight inquiries and cargo handling.
📍 Address:
Ethiopian Airlines Office – 3rd Floor, 5th Ngong Avenue Office Suites, Upper Hill, Nairobi, Kenya
📞 Phone: +254-709-957000
✉️ Email: nairobi@ethiopianairlines.com
🕒 Office Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday/Public Holidays: Closed
For a faster response, travelers can also contact Elisa Travel Agency (ETA), an authorized partner of Ethiopian Airlines, available 24/7 for bookings and customer support.
3. Elisa Travel Agency (ETA) – Your Trusted Booking Partner
When it comes to Ethiopian Airlines flights, Elisa Travel Agency (ETA) in Nairobi is the officially recommended travel agent that ensures the smoothest booking process.
ETA helps travelers find cheap flights, business-class upgrades, hotel deals, and cargo services, making it a one-stop travel solution in Kenya.
✅ Why ETA Stands Out:
Authorized Ethiopian Airlines partner
Real-time ticketing and rebooking assistance
24-hour customer service
M-Pesa, bank, and card payment options
Expert travel advice
👉 Visit Elisa Travel Agency Kenya to book your Ethiopian Airlines flight now.
4. Why Book Ethiopian Airlines Flights Through ETA
Booking directly through Elisa Travel Agency (ETA) offers unmatched convenience and savings.
Benefits Include:
Exclusive Discounts – ETA negotiates better rates.
Flexible Bookings – Easily change or cancel flights.
Dedicated Support – Travel experts available 24/7.
Instant Confirmation – Get your e-ticket in minutes.
Personalized Travel Packages – Flights, hotels, transfers all in one.
Whether it’s a business class ticket to Addis Ababa or a cheap economy flight to Johannesburg, ETA ensures your booking is seamless.
5. Ethiopian Airlines Flight Schedule from Nairobi
Ethiopian Airlines operates several daily flights from Nairobi (NBO) to Addis Ababa (ADD), connecting passengers to destinations such as Dubai, London, Toronto, Guangzhou, and Mumbai.
| Route | Flight Number | Departure (NBO) | Arrival (ADD) | Frequency |
|---|---|---|---|---|
| NBO → ADD | ET 319 | 09:15 AM | 11:15 AM | Daily |
| NBO → ADD | ET 305 | 05:00 PM | 07:00 PM | Daily |
| NBO → ADD | ET 308 | 10:45 PM | 12:45 AM (+1) | Daily |
(Schedules may vary; always confirm with ETA before traveling.)
6. Ethiopian Airlines Cargo Services in Nairobi
Ethiopian Airlines operates Africa’s largest cargo network, and Nairobi is one of its major cargo hubs.
Through Elisa Travel Agency (ETA), businesses can book cargo space, track shipments, and manage documentation easily.
Cargo Services Include:
Perishable goods and flowers export
Pharmaceuticals
Electronics and machinery
Express courier
Dangerous goods handling
Ethiopian Cargo’s Nairobi operations use advanced logistics systems with direct links to Addis Ababa Cargo Hub, one of the largest in Africa.
7. Nairobi to Addis Ababa Flights
The Nairobi–Addis Ababa route is among the busiest in East Africa. Ethiopian Airlines offers:
Multiple daily departures
Affordable fares starting from Ksh 35,000 (USD 250)
Easy connections to over 100 cities
Elisa Travel Agency (ETA) provides flexible flight deals and helps travelers select the best timing and fare options.
8. Ethiopian Airlines Fleet and Safety Standards
Ethiopian Airlines operates a modern fleet featuring:
Boeing 787 Dreamliner
Airbus A350-900
Boeing 777 Freighter
Each aircraft is equipped with modern entertainment, Wi-Fi, and safety features, ensuring world-class comfort.
9. Customer Service Experience
The Ethiopian Airlines Nairobi Office and ETA pride themselves on exceptional customer service. Whether you’re rebooking a ticket, managing cargo, or seeking travel advice, you’ll experience professionalism and reliability every step of the way.
10. Travel Requirements and Visa Information
Kenyan citizens traveling to Ethiopia can obtain a visa on arrival or apply online.
Required Documents:
Valid passport (6+ months)
Return ticket confirmation
Yellow fever vaccination certificate
ETA helps passengers confirm requirements before travel to prevent delays.
11. Tips for Finding Cheap Ethiopian Airlines Flights
To secure affordable fares:
Book early (4–6 weeks in advance).
Travel midweek for lower prices.
Join ShebaMiles for loyalty discounts.
Check deals via ETA’s WhatsApp or website.
12. How ETA Ensures Seamless Flight Booking
Booking with ETA is simple:
Contact ETA via call or website.
Choose your flight and date.
Pay securely via M-Pesa or card.
Receive e-ticket and itinerary instantly.
ETA provides real-time flight updates, making travel stress-free.
13. FAQs About Ethiopian Airlines Nairobi Office
Q1: Where is Ethiopian Airlines’ office in Nairobi?
A: Located on 5th Ngong Avenue, Upper Hill, Nairobi.
Q2: What are Ethiopian Airlines’ Nairobi office hours?
A: Monday–Friday, 8 AM–5 PM; Saturday, 9 AM–1 PM.
Q3: How do I contact Ethiopian Airlines Nairobi Office?
A: Call +254-709-957000 or email nairobi@ethiopianairlines.com.
14. Frequently Asked Questions (General)
Q1. How can I book Ethiopian Airlines flights online?
Book through Elisa Travel Agency (ETA) for secure and fast booking.
Q2. Does Ethiopian Airlines fly directly from Nairobi to Europe?
Yes, with short layovers via Addis Ababa.
Q3. What is Ethiopian Airlines’ baggage policy?
Economy passengers: 2 bags (23 kg each); Business class: 2 bags (32 kg each).
Q4. Can I modify or cancel my ticket?
Yes, ETA can assist with flexible changes and reissues.
Q5. Is Ethiopian Airlines safe?
Absolutely. It’s one of Africa’s most awarded and safest airlines.
Q6. Does ETA offer hotel and car booking services?
Yes, ETA offers complete travel packages.
15. Conclusion – Why Choose ETA for Ethiopian Airlines Flights
The Ethiopian Airlines Nairobi Office, in partnership with Elisa Travel Agency (ETA), offers travelers the perfect balance of affordability, reliability, and professionalism.
From flight bookings to cargo logistics, ETA ensures you enjoy seamless travel experiences while benefiting from competitive fares and expert support.
👉 Visit Elisa Travel Agency Kenya today to book your Ethiopian Airlines flight from Nairobi and experience the future of air travel — simplified.
